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Using Arbortex Editor with Arbortext CSDB: Problems with Arbortext Authoring Interface (login SCDB)

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Hi everyone,

 

We want to use Arbortext Editor 6.0 with Arbortext CSDB

 

We install Arbortext Authoring Interface for Arbortext Editor.

 

  In Arbortext Editor, we can see CSDB menu in toolbar (Connect to SCDB.jpg) When we click to login in CSDB menu, we gets another error (Error.jpg)

  • ERROR:

     [A30165] com_call: invalid or undefined interface ID 0

     (at line 235 of file "C:\Program Files\PTC\Arbortext Editor\application\com.ptc.lbs.authorit\init\AuthorIT.ACL")

     Function traceback at time of error:

     #1   AcquredAuthor::Login() at "C:\Program Files\PTC\Arbortext Editor\application\com.ptc.lbs.authorit\init\AuthorIT.ACL":235

 

In row 235, you can find: loggedin = com_call(AcquiredAuthorHandle, "Login")

 

Is there anyone facing same issue before and/or have any opinion about solution?

 

Best regards,

Artem Baketov


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