I have been upgrading our users to Arbortext Editor v6.1 M050 and several users have reported the following problems:
1. When entering text in the edit window, all of the text in the edit window will disappear for a several seconds and then reappear. For some users this is happening each time they enter text in the edit window.
2. When the user touches any key, the cursor changes to the blue spinning circle and there is a delay in the newly keyed text appearing in the edit window. As the user types they keep seeing the blue spinning circle and periodically the edit window goes blank for a few seconds.
I had this upgrade installed on my PC for a month and experienced none of these problems. Has anyone experienced or heard about such problems? I've contacted our Arbortext tech support provider and am waiting to hear back from them.
Regards,
Rick
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Rick Schoen
Manager, Editing/Typesetting & Application Servers, Electronic Publishing
Journals Division, The University of Chicago Press
1427 East 60th Street
Chicago, IL 60637
773.753.8022
rschoen@uchicago.edu<">mailto:rschoen@uchicago.edu>
www.journals.uchicago.eduhttp://www.journals.uchicago.edu
1. When entering text in the edit window, all of the text in the edit window will disappear for a several seconds and then reappear. For some users this is happening each time they enter text in the edit window.
2. When the user touches any key, the cursor changes to the blue spinning circle and there is a delay in the newly keyed text appearing in the edit window. As the user types they keep seeing the blue spinning circle and periodically the edit window goes blank for a few seconds.
I had this upgrade installed on my PC for a month and experienced none of these problems. Has anyone experienced or heard about such problems? I've contacted our Arbortext tech support provider and am waiting to hear back from them.
Regards,
Rick
--
Rick Schoen
Manager, Editing/Typesetting & Application Servers, Electronic Publishing
Journals Division, The University of Chicago Press
1427 East 60th Street
Chicago, IL 60637
773.753.8022
rschoen@uchicago.edu<">mailto:rschoen@uchicago.edu>
www.journals.uchicago.eduhttp://www.journals.uchicago.edu